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Happy to help!

The multilingual and knowledgeable staff at the Cardiff Tourist Infomation Centre will help you make the most of your stay in Cardiff. They can help you plan your visit with ideas on where to go, what to do, how to get there and where to stay. The Tourist Information Centre also sells local and UK guide books, rail and bus tickets, theatre tickets and city maps. Services include car hire, city events listings and a left luggage service as well.
 

Contact the Tourist Information Centre

Don't hesitate to contact their Call Centre with any of your queries:
T: +44 (0)870 1211 258
 

Request or download a publication

Please click here if you would like to request a publication or if you would like to download our Essential guide and/or Where to stay guide.
 

Visit the Tourist Information Centres

During your stay you are also welcome to visit the Cardiff Tourist Information Centre in the city centre or the Visitor Centre in Cardiff Bay:
 

- Cardiff Tourist Information Centre

The staff are here to assist with any queries you have either before or during your stay.

Opening hours

Open 7 days a week:
Monday to Saturday: 9.30 - 18.00
Sunday: 10.00 - 16.00

Contact details

Address: The Old Library, The Hayes, Cardiff
T: +44 (0) 870 1211 258
E: visitor@cardiff.gov.uk
 

- Cardiff Bay Visitor Centre

Known locally as ‘The Tube’ this major attraction with panoramic views across the Bay provides visitor information and houses exhibitions along with a unique scale model of the Bay. All visitors, from local residents, and day trippers, to international groups come into the Tube. Inside they can watch films about the City of Cardiff, and see the variety of exhibitions on display. From the interactive display on the Sustainability, to Baywatch, our environmental exhibition. People of all ages can enter the Visitor Centre free of charge.

Opening hours

Summer:
Weekdays and Saturdays:
9.30 - 18.00
Sundays and Bank Holidays:
10.30 - 18.00
Winter:
Weekdays and Saturdays:
9.30 - 17.00
Sundays and Bank Holidays:
10.30 - 17.00
Contact details
Address: Cardiff Bay (next to the Norwegian Church)
T: +44 (0) 29 2046 3833
E: VisitorCentreCardiffBay@cardiff.gov.uk

 

 


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