Whether you're visiting Cardiff for the first time or looking for new ways to experience the city, we're here to help you make the most out of your stay in the Welsh capital
Our friendly, multilingual and knowledgeable team will provide you with personal information and insider tips about the city to help you make the most of your time in Cardiff.
The Cardiff Tourist Information Centre offers:
- Free information leaflets and advice on things to do in Cardiff, where to stay, what’s on and how to get there.
- The Cardiff Visitor Card is available to purchase, which offers exclusive discounts on a wide range of attractions and restaurants throughout the city.
- Tickets to popular visitor attractions and events in Cardiff are available to purchase in-store and Cardiff Bus tickets also.
- A gift shop, where you can purchase souvenirs and merchandise reflecting your time spent in Cardiff.
Monday to Saturday
When there is a performance in the Wales Millennium Centre we remain open until 19:30
10.00 – 16.00
We are closed on Christmas Eve, Christmas Day, Boxing Day and New Years Day.
27th – 30th December
10.00 – 19:30
New Year’s Eve
10.00 – 14:30
Visitor Information Points in the City Centre
There are a number of visitor points in the city centre which provide an array of leaflets and maps offering advice and information about the city. They are:
By Public Transport
The Cardiff Bay Tourist Information Centre is based at the Wales Millennium Centre which is only a 5 minute walk from Cardiff Bay Rail Station. The bus stop for the Baycar is located directly outside. For more information, check National Rail for train times and Cardiff Bus for bus route information.
From the West (Swansea, Carmarthenshire and Pembrokeshire etc): Leave the M4 at junction 33. Join the A4232 and continue for about 9.3 miles. Leave the A4232 just before the Butetown Tunnel, signposted Techniquest. Continue along Stuart Street and turn right at the first set of lights. Wales Millennium Centre is in front of you and there is a large 1200 space multi-storey car park just beyond allowing access from Pierhead Street. From the North (Merthyr Tydfil, Brecon, Mid Wales, North West Wales) Follow the A470 towards Cardiff until it turns into North Road/A470. Stay on North Road for about 4 miles, passing the Royal Welsh College of Music and Drama on your right, until you come to a major junction, by the civic buildings, on your left. Turn left here onto A4161 (Boulevard de Nantes), go through the lights and follow the road around into Dumfries Place, continue in the centre lane, following the road around to the left , until you go under a railway bridge, then turn right at the first traffic lights onto Fitzalan Place. Turn right at the next traffic lights onto Adam Street, stay in the left lane and take the slip road onto the Central Link Road. At the first roundabout, take the first exit and keep in the left hand lane, keeping left at the next roundabout. At the traffic lights turn right. Major car park entrance is along this road on right hand side. From the car park just cross the road to the Centre. From the East (Newport, Bristol, Midlands, London etc) Leave the M4 at junction 29. and join A48 M. Stay on this road until the exit marked Docks. Follow road markings for city centre. As you approach city centre turn left at traffic lights into Fitzalan Place. Turn right at the next junction onto Adam Street, stay in the left hand lane and take the slip road onto the Central Link Road. At the first roundabout, take the first exit and keep in the left hand lane. At the traffic lights turn right. Major car park entrance is along this road, Pierhead Street, on right hand side. From the car park just cross the road to the Centre.
+44 (0) 29 2087 3573
Wales Millennium Centre