Facilities
Provider Features
- In town/city centre
- Indoor Attraction
Accessibility
- All Areas Accessible to Disabled Visitors - Wheelchair access throughout including lifts. Five wheelchairs available on loan as well as portable stick stools. Widespread use of video and sound in exhibitions (commentary & sound effects). BSL accompanied tours are available to pre-booked groups - Tel (029) 2057 3325. Handling sessions available on request.
- Assistance Dogs Permitted
- Facilities for Hearing Impaired Visitors - BSL accompanied tours are available to pre-booked groups - Tel (029) 2057 3325.
- Facilities for Visually Impaired Visitors - Wheelchair access throughout including lifts. Disabled parking at main entrance. Widespread use of video and sound in exhibitions (commentary & sound effects). Handling sessions and talks available on request.
- Facility for service dogs
- Parking Areas for Disabled Visitors - On-road disabled parking bays available to front of Museum on Gorsedd Gardens Road. Five designated disabled parking bays are also available in the Visitor Car Park at the rear of the Museum. Present your disabled badge to staff at the Museum shop to claim your free exit token.
Parking & Transport
- On site parking - There is a charge.
Catering
- On-Site café/restaurant
Payment Methods
- Groups Accepted
- Maestro accepted
- MasterCard accepted
- Solo accepted
- Sterling Travellers Cheques accepted - Present with passport.
- Visa accepted
Provider Facilities
- Conference facilities
- Printed Material in Foreign Languages - Floor plans in Russian, Spanish, Italian, French, Japanese, Chinese and German.
- Staff Fluent in Languages - Other - Welsh
- Toilets
Target Markets
- Family Fun
- Marketed Towards Families
- Marketed Towards Senior Citizens - Monthly tea and talking points.
Tours and Demonstrations
- Educational Visits Accepted
- Guided Tours Available for Groups
- Guided Tours Available for Individuals
Languages spoken
- Cantonese spoken
- German spoken
- Mandarin spoken
- Polish spoken
- Spanish spoken
- Welsh spoken
Printed Material in Foreign Languages
- Welsh printed material
Audio Commentary in Foreign Languages
- Welsh audio guide
Travel & Trade
- Group discounts available
- Min group size numeric qualifier - Minimum of 10 but discount available in restaurant only.
Access Information
ATTRACTION ENTRANCE
Drop-off point for guests immediately outside main entrance
Emergency evacuation procedures for guests with disabilities
Handrail by steps
Steps to main entrance
TICKET / INFORMATION / GIFT SHOP [WHERE APPLICABLE]
Guest information in large print format
LIFT
Verbal announcement as lift stops on each floor
Lift
Lift buttons have raised numbers or letters
ACCESS TO PUBLIC AREAS (Displays, exhibits, rides etc)
Level access, ramp or lift to a public toilet
Level access, ramp or lift to dining area
CAFETERIA / RESTAURANT
Menus available in large print format
STAFF
Disability awareness training for all personnel
Some staff have specialised disability knowledge or skills, eg sign language
GENERAL
Facilities for service dogs Yes
Hearing loop system
Seating available for visitors with limited mobility
Non-smoking policy throughout attraction
Wheelchairs provided no
Free
This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.
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