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Wales Millennium Centre

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Contact Details

Bute Place
Cardiff
CF10 5AL

Tel: +44 (0)29 2063 6464

Wales Millennium Centre opened in 2004 and has already established its reputation as one of the world`s iconic arts and cultural destinations. The vision of the Centre is to be an internationally significant cultural landmark and centre for the performing arts, renowned for inspiration, excellence and leadership.

The Centre is one of the most unique and lively performing arts centres in Europe. Look beyond the amazing exterior, as featured in Torchwood and Dr Who, and you will come across a bustling atmosphere that makes our visitors want to return time and time again.

We’re so much more than a theatre though. Our visitors come to enjoy blockbuster West End musicals, opera, ballet and contemporary dance, hip hop and stand up comedy, art exhibitions, workshops, training days, free daily foyer performances, guided tours, bars and restaurants..... there really is something for everyone.

We also offer regular behind-the-scenes backstage tours, as well as more specialist technical and architectural tours.

Gradings

VAQAS WTB Attraction

Awards

Green Awards ISO14001 2010

Prices

Ticket Type	Ticket Tariff
Free Admission	Free

Backstage tours available from £7.50 for adults, £4.95 for concessions and children and £19.50 for families. In-depth, themed tours are also available - contact us for details. Places are limited so advance booking is advisable on 029 2063 6464.

Road Directions

From the West (Swansea, Carmarthenshire and Pembrokeshire etc):
Leave the M4 at junction 33. Join the A4232 and continue for about 9.3 miles. Leave the A4232 just before the Butetown Tunnel, signposted Techniquest. Continue along Stuart Street and turn right at the first set of lights. Wales Millennium Centre is in front of you and there is a large 1200 space multi-storey car park just beyond allowing access from Pierhead Street.

From the North (Merthyr Tydfil, Brecon, Mid Wales, North West Wales)
Follow the A470 towards Cardiff until it turns into North Road/A470. Stay on North Road for about 4 miles, passing the Royal Welsh College of Music and Drama on your right, until you come to a major junction, by the civic buildings, on your left. Turn left here onto A4161 (Boulevard de Nantes), go through the lights and follow the road around into Dumfries Place, continue in the centre lane, following the road around to the left , until you go under a railway bridge, then turn right at the first traffic lights onto Fitzalan Place. Turn right at the next traffic lights onto Adam Street, stay in the left lane and take the slip road onto the Central Link Road. At the first roundabout, take the first exit and keep in the left hand lane, keeping left at the next roundabout. At the traffic lights turn right. Major car park entrance is along this road on right hand side. From the car park just cross the road to the Centre.

From the East (Newport, Bristol, Midlands, London etc)
Leave the M4 at junction 29. and join A48 M. Stay on this road until the exit marked Docks. Follow road markings for city centre. As you approach city centre turn left at traffic lights into Fitzalan Place. Turn right at the next junction onto Adam Street, stay in the left hand lane and take the slip road onto the Central Link Road. At the first roundabout, take the first exit and keep in the left hand lane. At the traffic lights turn right. Major car park entrance is along this road, Pierhead Street, on right hand side. From the car park just cross the road to the Centre.

Public Transport Directions

Regular train services run daily from Queen Street Station in the city centre to Cardiff Bay Station. For more information contact Arriva Trains Wales Tel 0845 606 1660 www.arrivatrainswales.co.uk.

Bus Numbers 1, 2, 6 (Baycar), 8 & 35 serve Cardiff Bay. Train passengers from Central Station may use their rail ticket to get down to the Bay on the No6 Baycar Bus, from the rear of the station.

Facilities

Provider Features

Indoor Attraction

Accessibility

All Areas Accessible to Disabled Visitors
Assistance Dogs Permitted
Facilities for Hearing Impaired Visitors - Tapes available. Hearing Loop system on the front desk.
Facilities for Visually Impaired Visitors - Braille available in English & Welsh. Braille signage in lifts.
Facility for service dogs
Parking Areas for Disabled Visitors - Advanced Booking recommended during showtimes. Lift available in multi-storey.
Ramp / Level Access
Toilets for Disabled Visitors - Visual alarm system in all toilets.

Catering

On-Site café/restaurant

Provider Facilities

Event Venue
Toilets

Target Markets

Marketed Towards Children
Marketed Towards Families
Marketed Towards Senior Citizens
Marketed Towards Students / Youth

Tours and Demonstrations

Guided Tours Available for Groups
Guided Tours Available for Individuals - For the visually impaired, touch tours take place before the performance.

Travel & Trade

Group discounts available
Min group size numeric qualifier - Minimum of 10.

Access Information

PARKING

Parking is provided for visitors:

on site

within about 50 metres of the attraction

with designated parking for visitors with disabilities

Drop-off point for visitors outside main entrance

The route from the parking area to the nearest public entrance is:

flat, ie. without steps

Designated parking provided for guests with disabilities

Designated parking within about 50 metres of main entrance

Flat route with no steps from parking area to entrance

ATTRACTION ENTRANCE

There are steps to the main entrance no

Number of steps to entrance 0

Drop-off point for guests immediately outside main entrance

Emergency evacuation procedures for guests with disabilities

Number of steps to main entrance 0

Level access, ramp or lift from entrance to reception

TICKET / INFORMATION / GIFT SHOP [WHERE APPLICABLE]

Information is available in alternative formats

Braille

Large print (at least 14 point)

Audio

Other: Hearing Loop System on Front Desk

Guest information in large print format

Information available in audio format

Information available in braille

Information available in large print

LIFT

There is a lift

Verbal announcement for stops at each floor

Lift buttons have raised numbers or letters

Verbal announcement as lift stops on each floor

Lift

Lift buttons have raised numbers or letters

ACCESS TO PUBLIC AREAS (Displays, exhibits, rides etc)

Level access (no steps/thresholds) or access by ramp or lift to:

public toilet

public toilet suitable for visitors who use a wheelchair

ticket issuing point

information point

gift shop

Level access, ramp or lift to a public toilet

Level access, ramp or lift to dining area

Level access, ramp or lift to gym/leisure centre

Level access, ramp or lift to the bar

CAFETERIA / RESTAURANT

Level access (no steps/thresholds) or access by ramp or lift to:

cafeteria

restaurant

Meals for guests with special dietary requirements can be provided

Menus available in large print

Restaurant/bar menus/bar prices available in large print format

Menus available in large print format

STAFF

Staff have had disability awareness training

Some staff have specialised disability knowledge or skills

Disability awareness training for all personnel

Some staff have specialised disability knowledge or skills, eg sign language

GENERAL

Facilities for service dogs Yes

Hearing loop system

Information screens have visual / audible subtitles

Seating available for visitors with limited mobility

Clear signage

Effective lighting for visually impaired visitors

Good colour / tonal contrast

Contrast markings on all glass doors and all full-height windows

Non-smoking policy throughout attraction

Wheelchairs provided

Free

Separate shower units with support handrails

Tactile route within or outside premises

Contrast markings on glass doors and full-height windows

This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.

Front Door - non-performance Nights (01/01/2012 - 31/12/2012)
Monday	09:00	18:00
Tuesday	09:00	18:00
Wednesday	09:00	18:00
Thursday	09:00	18:00
Friday	09:00	18:00
Saturday	09:00	18:00
Sunday	09:00	17:00
Bank Holiday	09:00	17:00

Ticket Office (01/01/2012 - 31/12/2012)
Monday	10:00	18:00
Tuesday	10:00	18:00
Wednesday	10:00	18:00
Thursday	10:00	18:00
Friday	10:00	18:00
Saturday	10:00	18:00
Sunday	10:00	17:00

Front Door - performance nights (01/01/2012 - 31/12/2012)
Monday	09:00	23:00
Tuesday	09:00	23:00
Wednesday	09:00	23:00
Thursday	09:00	23:00
Friday	09:00	23:00
Saturday	10:00	23:00
Sunday	11:00	23:00

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Front Door - non-performance Nights (01/01/2012 - 31/12/2012)
Day	Times
Monday	09:00	18:00
Tuesday	09:00	18:00
Wednesday	09:00	18:00
Thursday	09:00	18:00
Friday	09:00	18:00
Saturday	09:00	18:00
Sunday	09:00	17:00
Bank Holiday	09:00	17:00

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