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FILL IN OUR SURVEY AND YOU COULD WIN A GREAT PRIZE!

Visit Cardiff is the official tourism department for Cardiff and we need your views to help understand visitor behaviour and perceptions of the city.

We’re always looking for ways to improve Cardiff as a visitor destination. We’d be very grateful if you could take a few minutes to tell us about your experience in the city by filling in our short survey.

To say thank you, anyone who completes the survey can choose to enter our prize draw. One lucky winner and their guest will be treated to a super weekend including an overnight stay in the luxurious Parkgate Hotel, a FOR Cardiff Gift Card to spend in a range of city centre shops, and admission tickets to the historic Cardiff Castle.

COMPLETE THE SURVEY HERE

Please click below to complete the Cardiff Visitor Survey and make sure that you opt in to the prize draw for a chance of winning, entries are open until Monday 31 March 2025. Before entering, please review all the terms and conditions and read on below if you'd like to find out more about the prize. Good luck!

WHAT COULD YOU WIN IN THE PRIZE DRAW…

STAY AT THE PARKGATE HOTEL, CARDIFF

@ Westgate St, CF10 1DA 

You’ll stay at Cardiff’s finest luxury hotel within touching distance of Principality Stadium. Echoing all the elegance and glamour of its historic setting, this chic new spot to meet, eat and relax is part of the exclusive Celtic Collection. The beautiful spacious bedrooms are as gorgeously individual as The Parkgate Hotel itself, embracing a chic blend of classic-meets-contemporary luxury.

£50 FOR CARDIFF GIFT CARD

Buy a gift for someone else or a souvenir for yourself to remember your stay. Spend it in over one hundred businesses across Cardiff city centre from big names like John Lewis and Marks & Spencer to independent favourites like Bar 44, Wally’s Deli and Hobo’s Vintage. Shopping local has never been more important and this gift card is a great way to support the businesses of Cardiff.

2 TICKETS TO EXPLORE CARDIFF CASTLE

@ Castle Street, Cardiff CF10 3RB

Cardiff Castle is an epic story written in stone, where you can explore almost 2,000 years of history in the heart of the city. As well as the remains of a Roman fort and a Norman stronghold, you can see the lavish suite of neo-Gothic Victorian apartments created for the 3rd Marquess of Bute, one of the world’s wealthiest men in his time.

TERMS & CONDITIONS

HOW TO ENTER
  • No Purchase Necessary: Entering the competition is completely free and requires no purchase.
  • Start date: Wednesday 20 November. Closing date: 23:59 GMT on Monday 31 March 2025.
  • To participate in the prize draw entrants must enter their details via the website.
  • Entries received after the stated closing date will not be accepted.
  • Visit Cardiff does not accept responsibility for entries that are lost for example, because of any equipment failure, technical malfunction, network, server, computer hardware or software failure of any kind.
DATA PRIVACY
  • Information provided by entrants will be used solely for the administration of the prize draw.
  • By entering, you agree that any personal information provided by you with your entry may be held and used to administer the competition.
  • An opportunity to opt-in to receive additional promotional materials will be available at time of entry.
ELIGIBILITY
  • Entry Limit: Participation is capped at one entry per person.
  • Open exclusively to UK residents aged 18 plus.
  • The winner must be available to redeem the prize on Saturday 3 – Monday 5 May 2025.
  • Visit Cardiff reserves the right to disqualify you if your conduct is contrary to the spirit or intention of the prize draw.
  • Unless otherwise stated, our prize draws exempts employees of the Visit Cardiff team in Cardiff Council, their families, agents or any third party directly associated with administration of the prize draw.
THE PRIZE DRAW
  • The winner will be selected at random from all valid entries returned by participants – and notified via telephone and email on Tuesday 1 April 2025.
  • All reasonable efforts will be made to contact the winner. The winner must claim their prize by midnight GMT on Sunday 6 April 2025 or another winner will be drawn.
  • The confirmation and itinerary will be sent to the winner no later than Friday 18 April 2025.
  • The surname and location of the winner will be accessible via email request within one month following the prize draw’s conclusion.
  • The prize is non-exchangeable, non-transferable and no cash alternative is offered.
  • Travel and transport are not included as part of the prize.

Visit Cardiff reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond their control makes it necessary to do so.

ADDITIONAL INFORMATION
  • Visit Cardiff reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
  • Liability: The promoter is not liable for damages, losses, injuries, or disappointment incurred by entrants due to participating in the prize draw.
  • Governing Law: The terms and conditions of this prize draw are subject to English law.
  • By submitting an entry, you are agreeing to be bound by these Terms and Conditions. If you have any questions, please contact hello@visitcardiff.com
  • Promoter’s Details: The competition is promoted by Visit Cardiff in conjunction with Cardiff Castle, located at County Hall, Atlantic Wharf, Cardiff, CF10 4UW.
THE PARKGATE HOTEL
  • 2 night stay, Saturday – Monday, for 2 people.
  • Standard twin or double room, bed & breakfast.
  • Check-in from 16:00 and check-out by 11:00.
CARDIFF CASTLE
  • x2 Castle Admission Tickets for Sunday 4 May 2025.
  • Guided tours are not included but can be booked from the Ticket Office at an additional cost.
FOR CARDIFF GIFT CARD
  • Card value of £50, usable in over 100 participating locations.
  • Cards are valid for one year from date of issue.
  • Discover more about the card here.

COMPLETE THE SURVEY HERE

Please click below to complete the Cardiff Visitor Survey and make sure that you opt in to the prize draw for a chance of winning, entries are open until Monday 31 March 2025. Before entering, please review all the terms and conditions listed below and be careful to fill in all of your information correctly. Good luck!

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