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Whether you’re visiting Cardiff for the first time or looking for new ways to experience the city, the Tourist Information Centre is here to help.


March - October

Mon - Fri

09:00 - 17:00

Sat - Sun

09:00 - 17:00

November - February

Mon - Fri

09:00 - 16:00

Sat - Sun

09:00 - 16:00

With the evolving situation with the coronavirus (COVID 19), and to get the most up to date information, please visit the venues and events specific websites or see our coronavirus (COVID 19) page for news and updates.

Tourist Information Centre Tourist Information Centre Tourist Information Centre Tourist Information Centre

The Cardiff Tourist Information Centre offers everything from help with bus timetables and booking accommodation, to souvenirs and gifts, as well as useful maps and leaflets. Our friendly, multilingual and knowledgeable team will provide you with essential information and insider tips to help you make the most of your time in Cardiff.

The Tourist Information Centre is located within Cardiff Castle’s Visitor Centre, just inside the main gate and to the right hand side. You don’t need to pay for Castle admission to visit the TIC and, whilst you’re there, you can also browse the Castle Gift Shop or get a bite to eat in the Keep Terrace Bistro.


Most hotels will let you leave your luggage for the day after you’ve checked out, so that you can make the most of your final day in Cardiff. There are also a few other options: 

A luggage storage facility is available at the Old Library building, on The Hayes, so you have a safe place to leave bags while you enjoy your visit to Cardiff. 

Lockers: Small £5 / Medium £8 / Large £10 

(Available 10.00 – 15.30)

Shop & Drop Lockers are available in St David’s shopping centre, near the Information Desk on the Upper Level. It’s £1 per locker and you need to collect your items by 20.00 as they’re emptied daily at this time.

Nos Da hostel offers lockers for hire, for a £5 refundable deposit, and free luggage storage. This is also available to visitors not staying at the hostel.


You can access free Wi-Fi at number of hotspots in Cardiff city centre and Cardiff Bay, as well as on Cardiff Bus. Look for the network called CardiffFreeWifi!

Cardiff Free Wi-Fi is also available at a number of public buildings across the city.

How do I access the Cardiff Free Wi-Fi service?

Cardiff Free Wi-Fi


029 2087 2167



Cardiff Castle, Castle Street, Cardiff, CF10 3RB


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