Holidays are precious – a time away to get away, explore, reconnect with friends and family and make memories that last a lifetime. At Kuoni, we know just how important it is to get it right, so we like to approach planning holidays in a slightly different way.

Our Kuoni store within John Lewis Cardiff has been welcoming new and familiar customers for over 11 years and we want you to feel as if your holiday starts as soon as your walk through our doors. Here you can relax with a complimentary glass of Champagne or a coffee and tell us about your holiday plans. Tell us everything: your likes and dislikes, where you’ve been before, and what you’d love to do and see. We’re passionate about travel, and we have the expertise, firsthand insight and recommendations to craft a holiday specifically tailored to what you like to do.

Every aspect of your holiday will be handpicked by our expert team. From great-value beach hotels in Europe or dreamy water villas in the Maldives to cultural journeys in India and extraordinary wildlife adventures on safari in Africa – each hotel and experience has been tried and tested by us. By teaming up with trusted travel partners who share our high standards and values, we can also tell you all about river cruises, skiing trips and winter hideaways in Finland.

And the planning doesn’t end the moment you book your holiday; our experts will be with you every step of the way. We’ll help you plan that special anniversary dinner, book your preferred seats on the plane and help you with the necessary travel documents. We love to hear about all your holiday on your return too – many customers from all over Wales pop in and tell us all about their travels once they get home.

We’re proud to have been named one of the world’s best tour operators in Conde Nast Traveller’s 2024 reader awards, we’re a Which? Recommended Provider for Beach & Resort Holidays, and we also score 4.9* out of 5 for our customer service based on verified reviews from Feefo.

If you’d like help planning your next holiday, please do get in touch. Your next adventure is just a conversation away.