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OUR SUGGESTED ITINERARIES
We know it can be hard to choose where to go with so much choice in our capital city, and it’s hard to know where is truly accessible. That’s why we have compiled two itineraries, perfect for newcomers (or returners) exploring our city.
TRAVELLING TO & AROUND CARDIFF
There’s many ways to get to the Welsh capital. For more information about getting into Cardiff, see here. For information about how to get around the city once you arrive, see here.
If you are driving or coming by car, there is plenty Blue Badge parking for disabled visitors throughout the city, near to our biggest tourist attractions. Cardiff Council-run parking is free for blue badge holders. You can visualise our disabled car parking on our City Centre map and Cardiff Bay map – or find out more information on our car parking page. Cardiff is in the top 12 places for disabled parking in the UK.
If you are taking a bus, you’ll find the majority have low-level access (without stairs) and all local routes accept the free Wales Concessionary Bus Pass.
If you are taking a train and need assistance, you can book this up to 2 hours before through Transport for Wales Rail, or your respective train operator. Disabled visitors can benefit from using a Disabled Person’s Railcard for a third off all fares – or instead, visitors with a free Wales Concessionary Bus Pass can benefit from a third off some journeys in Cardiff and the South Wales valleys after 9:30am.
CITY CENTRE MOBILITY BUGGY
This is a free electric buggy service for those who need help accessing the city centre. The vehicles can carry up to 3 passengers each and travel around the city centre on a flexible route, Monday-Thursday 8am-4pm and Friday 8am-3:30pm. Flag down the vehicle or book a vehicle in advance on +44 (0)29 2087 3888.
MOBILITY SCOOTERS AND WHEELCHAIRS
A free service, offering day rental of scooters and wheelchairs is available from St David’s shopping centre, on level P3 (first level of car park). However, this needs to be booked at least 48 hours in advance on their website.
It is available Monday-Saturday 10am-6pm and Sunday 11am-5pm.
ACCESSIBLE TOILETS & CHANGING PLACES
You can find information about Public Toilets and changing places on our dedicated page.
You may need a RADAR key to access these, but this can be bought from Cardiff Central Library.
MAPS
View our map page to view and download a map to help you navigate the city centre, Cardiff Bay and our neighbourhoods. Find parking information, and all the major attractions.
BRING A CARER, PERSONAL ASSISTANT OR ESSENTIAL COMPANION
If you need a carer or companion to help you enjoy entertainment and activities in the city, then in many cases you can get a free carer ticket for them.
If you have a free Hynt card (Welsh residents), you’ll be able to get a free carer ticket for shows at Wales Millenium Centre, New Theatre, St David’s Hall, Sherman Theatre and Chapter (live performances).
Principality Stadium offer wheelchair and ambulant disabled seating and Cardiff International Arena operate an access scheme. Clwb Ifor Bach offer carer tickets, while Tramshed and Cardiff Students’ Union offer carer tickets as well as a quieter spectator area for those who require it. More information can be found on their respective websites.
If you have a free CEA card (UK residents), you can get a free carer ticket at Odeon IMAX, Cineworld 4DX, Everyman Cinema, Vue and Chapter (cinema screenings).
If you’re visiting our cultural attractions then Cardiff Castle offer a concessionary price plus free carer access. Castell Coch offers free access to both disabled visitors and an carer.
National Museum Cardiff is free to all to enter. St Fagans National Museum of History is free for all to enter, but they offer free disabled car parking for Blue Badge holders (otherwise there is a parking charge).
VISITING ST DAVID’S DEWI SANT
If you’re looking for information to help you navigate St David’s Dewi Sant easier, then take a look at their section on the AccessAble website which covers level access, parking, toilets and ways of receiving information and communication on your visit.
St David’s Dewi Sant also offer Stop & Drop lockers, for you to safely secure your shopping and other belongings. These cost £1 and need to be emptied before the centre closes each evening.
VISITING OTHER VENUES
A large amount of venues in the city host accessibility information on their website, explaining how they accommodate the needs of visitors and guests – and what support is available.
SAFE PLACES FOR VULNERABLE VISITORS
Cardiff offers a ‘Safe Place’ scheme to support visitors that be more vulnerable, or who need support to visit independently. There are many locations in Cardiff that have signed up to be a safe place for anyone who feels they may need a temporary safe haven, or guidance to help them visit safely.
